HomeAbout us FAQ

1. All surfaces, samples, and products have been properly sanitized.
2. PPE items including gloves, masks, and wipes, and hand sanitizers will be readily available.
3. Interactions with all personal will adhere to social distancing.
4. Upon request, designers will wear gloves and masks for any interaction or scheduled meeting.
5. After every meeting, all surfaces, samples, and products will be properly sanitized.
6. Virtual meetings are available upon request.
7. Samples can be checked out for personal use. These samples will be properly sanitized upon return.
8. All employees will adhere to good hygiene practices.

1. The following questions will be asked to ensure job site safety:
   1. Have you or any family members been confirmed for COVID-19?
   2. Are you or anyone in your family experiencing, or recently experiencing, COVID-19 or acute respiratory illness symptoms?
   3. Have you or anyone in your family been in contact with any persons who has been confirmed positive for COVID-19?
   4. Have you or any of your family members been in close contact with any persons who traveled and experiencing acute respiratory illness symptoms?
2. The number of job sites will be limited.
3. The 6ft. social distancing guidelines will be observed for all job site visits.
4. Contact between client and designer/service staff will be limited.
5. Site visit follow up questions and info can be handled virtually, through email, or over the phone.

1. All products delivered to the off-site warehouse will be handled with gloves.
2. Delivery personal will maintain social distancing.
3. Delivery personal will wear gloves (and masks if requested) to all job sites/handling products.
4. Products will be delivered to the garage to ensure minimal contact.
5. Delivery personal will wipe down all vehicles/work areas throughout the day.
6. Delivery personal will follow all employees safety guidelines to ensure the health and safety of all clients, builders, and installers.

We help customers with jobs as small as picking out new hardware all the way up to jobs as big as a full house remodel and everything in between.

Option 1: Complimentary Service – This option offers an initial design consultation with one of our designers using client provided dimensions and would result in a future presentation in our showroom. During that meeting we will highlight the discussed features using a 2020 design drawing program. Straight Line will then provide a written quote with pricing for you to take home.

Option 2: $500 Retainer – This option offers all the benefits of Option 1 plus a site/home visit and any follow up meetings/changes to the initial design at no additional charge. Straight Line will provide you with a written quote with pricing and 3-D perspective drawings for you to take home.

Option 3: $2,500 Retainer – This option offers all the benefits of Option 2 plus all dimensional layouts for you to take home.

*All retainers will be credited toward purchase of $2,500 or more.

Typically, remodels for a kitchen take three to six months and bathroom remodels take one to three months. Every project is different. The length of a project varies depending on how quickly products are selected and availability of selected products.

We pride ourselves on a staff that is well trained in the latest design trends. They attend various product trainings, visit production sites, and participate in other educational design opportunities.